Legal
Explore our legal documents and policies.
Platform & terms
- Terms of ServiceThe master terms for using Coded.Read
- Merchant AgreementThe terms for selling through Coded.Read
- Buyer TermsTerms for buyers of Coded-powered shops.Read
- Acceptable Use PolicyWhat's allowed — and not — on the platform.Read
- API TermsTerms for building on the Coded API.Read
- Service Level AgreementOur uptime commitment and service credits.Read
- Support TermsWhat support we provide, and how.Read
- Beta & Preview TermsTerms for beta and preview features.Read
- AI Product TermsTerms for AI-assisted features.Read
- Hosting TermsTerms for our hosting services.Read
- Domain Registration AgreementTerms for registering and managing domains.Read
- DNS Abuse PolicyHow we handle DNS and domain abuse.Read
Payments & commerce
- Payment TermsHow payments and payouts work.Read
- Refund & Returns PolicyReturns and refunds for buyers and merchants.Read
- Fulfilment & Shipping TermsHow orders are shipped and delivered.Read
- Catalog & Listing TermsUsing the curated product catalog.Read
- Prohibited & Restricted BusinessesBusinesses and products not allowed.Read
Privacy & data
- Privacy PolicyHow we collect and process personal data.Read
- Cookie PolicyOur cookieless approach and what we store.Read
- Data Processing AddendumData processing terms for business customers.Read
- SubprocessorsThe third parties that process data for us.Read
- Job Applicant Privacy NoticeHow we handle applicant data.Read
- Guidelines for Legal RequestsHow we handle government and legal data requests.Read
Compliance & transparency
- Anti-Money Laundering PolicyOur anti-money-laundering framework.Read
- Sanctions & Export ComplianceSanctions and export-compliance rules.Read
- Modern Slavery StatementOur anti-slavery and supply-chain commitments.Read
- Complaints ProcedureHow to raise a complaint and how we handle it.Read
- Transparency ReportReporting on requests and content actions.Read
- Reporting Illegal ContentHow to report illegal content, and how we act on it.Read
- Anti-Bribery & Anti-Corruption PolicyOur zero-tolerance stance on bribery and corruption.Read